RETURN / EXCHANGE POLICY:
All sales are final, thus we do not offer returns, exchanges, or refunds.
DEFECTED ITEM(S) RETURNS / EXCHANGES POLICY:
Our item(s) undergoes an extensive quality check, but it is possible that some defects may go unnoticed due to the volume of items that we intake and send out.
If you do indeed have a defected item please email us at officialprodigalsoul@gmail.com with pictures of the defective item(s).
Condition of Item(s) Requirement(s):
The item(s) must be unharmed, not worn, unaltered, and free from any odors.
Item(s) must be in original packaging, with tags still attached.
If item(s) do not fit these requirements, the item(s) will be sent back to the customer at the customers expense.
We reserve the right, at our sole discretion, to determine if returned merchandise is in sale-able condition.
Shipping costs for returns and exchanges are at the customer's expense. Refunds will be issued after the item(s) is deemed defected.
Please allow approximately 5-10 business days for refunds to reflect on your account, depending on the bank.
All refunds will be returned to the original form of payment.
ORDER CANCELLATION POLICY:
We do not accept order cancellations.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™